LGT Online Banking

Looking for an efficient and user-friendly way to access LGT online? Our digital private banking applications LGT SmartBanking and LGT Class E-Banking give you two options for accessing your portfolios and accounts.

LGT SmartBanking Pro for financial intermediaries

Clearly laid out, fast and easy to use: Get to know our digital platform for financial intermediaries.

LGT SmartBanking Pro

LGT SmartBanking

LGT SmartBanking gives you quick and easy access to all information on your portfolio and on LGT in general. It also lets you process your payments, deal in securities, call up statements of assets and contact your relationship manager or LGT at any time.

https://www.lgt.com/sb/en/help/

Login

You can access LGT SmartBanking on your desktop, laptop, tablet or smartphone.

To the login

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Not got LGT SmartBanking yet?

Please contact your relationship manager to gain access to LGT SmartBanking.

Contact
Our staff will be happy to answer any questions you may have.

LGT SmartBanking Support
Monday to Friday, 8am – 6pm (CET)
Phone +423 235 23 25

Help
You can find the most important information on the platform online.

To the online help

LGT SmartBanking – the benefits for you

LGT SmartBanking is straightforward, user-friendly and meets the highest quality standards of the industry.

https://www.lgt.com/sb/en/help/

Information: keep an eye on accounts and portfolios at all times

Information and messages about your portfolio (portfolio overview, securities bookings, transaction orders, statement of assets, account bookings, account statements, loans overview etc.)
General client information and client letters
LGT news (operating result, publications, etc.)
Information, analyses and recommendations about financial markets and investment products from our investment experts

Behalten Sie Konten und Portfolios stets im Blick

Communication: share ideas with your relationship manager

Get in touch with your relationship manager (send a message, make an appointment or request a callback)
Share documents with your relationship manager (upload them and send them securely to your relationship manager)
Order overviews (statements of assets, account statements) outside of your standard cycle
Order personalized notifications regarding your portfolio (e.g. price limit reached, high balance, payment received, etc.)

Behalten Sie Konten und Portfolios stets im Blick

Tauschen Sie sich mit Ihrem Kundenberater aus

Transactions: make payments anywhere, at any time and on any device

Process payments (payment templates, payment overview, standing orders, direct debits, etc.)
Place stock market orders (single orders, order overview)

Behalten Sie Konten und Portfolios stets im Blick

Technical requirements
Guaranteeing security
Security instructions

LGT SmartBanking can be used on any Web-enabled device (desktop, laptop, tablet, smartphone). LGT SmartBanking is compatible with the following browsers:

Chrome (v64 or higher)
Firefox (v59 or higher)
EdgeHTML (v13 or higher)
Safari (v9.1 or higher)

The LGT SmartBanking app works on mobile devices that meet the following system requirements:

Apple: iOS 11.0 or higher
Android: 6.0 or higher

For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.

If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s app store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.

If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.

Sign-up instructions (pdf)

Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:

Protect your data

Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.
Always question unsolicited or unexpected contacts purporting to be from LGT, e.g. asking for account information or offering to resolve IT problems.
Only use the original LGT SmartBanking website and the original mobile app for online banking with LGT.
More generally, LGT will never ask you to disclose confidential data or grant remote access to your e-banking by telephone or e-mail.
Carefully check the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy.

Recognize phishing mails

Check e-mails (e.g. based on sender address and content) and app push notifications carefully. Even an email that seems to come from a familiar sender could be forged.
Do not open any links or attachments in emails that appear suspicious.

Device security

Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).
Activate your computer’s firewall.

Password security

Choose complex passwords for your device and applications.
Do not reveal your password to anyone.
Use difference passwords for each e-banking application and change them regularly.

Ending your online banking session securely

Make sure you end your LGT SmartBanking session properly using the dedicated “Logout” function. Do not simply close the website or browser.
After logging out of your online banking session, delete your browser history (empty cache). Alternatively, open LGT SmartBanking using your browser’s incognito or private mode. That way, none of your data will be stored.

Contact us:
Please report any suspicious activity or irregularities in connection with your online banking immediately to LGT SmartBanking Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. CET).