LGT Online banking

Installation

Installation and use of LGT Class E-Banking is simple and secure. Click on the following link and log in using your personal e-banking user name which we sent you:

Download: LGT Class Installation

• Download the correct installation program (installer) for your operating system.
• Run the file you have downloaded and follow the installation wizard.

Once installation is complete, you will see an icon on your desktop for LGT Class E-Banking. Launch this to log in to LGT Class E-Banking.

System requirements

In order to successfully install and use LGT Class E-Banking, the following minimum system requirements must be met:

We also recommend you take the following security measures:

• Use the latest tried-and-tested antivirus software from a leading manufacturer and update it on a regular basis.
• Activate the firewall protection on your computer.
• Make sure you have installed the latest updates for your operating system.
• Check whether there are any security notifications from your operating system’s maintenance center or your hardware supplier to which you should respond.
• Always log off if you leave your computer unattended.
• Never keep identification data such as user name, password or SecurID^® in the same place.
• Never send any confidential information about your banking relationship by e-mail.
• LGT will never ask for personal details, information on your banking relationship or your password by e-mail.
• Authorize all payments using RSA SecurID^® (User preferences top right in LGT Class E-Banking).

If you have any questions relating to the installation or security of LGT Class E-Banking, please contact your relationship manager or LGT Class E-Banking Support directly using the contact details given on the top. Please note the legal notices for installation and use of LGT Class E-Banking.

All banking documents produced on the system, such as bank statements or advices, relating to your account relationships, can be retrieved online and downloaded as e-documents.

LGT is a company that takes sustainability seriously. For this reason we would recommend you make use of this environmentally-friendly and practical electronic method.

Benefits

• Environmentally-friendly
• Reduced administrative costs
• Time-saving
• Individual (automatic) processing possible

If you have any questions on e-documents, please contact your relationship manager or LGT Class E-Banking Support. Please note the legal notices for installation and use of LGT Class E-Banking.

LGT provides electronic balance and transaction data in various data packages as part of the e-data service.

Transaction reports

LGT provides a SWIFT report for the transactions listed below. Detailed information is given in the current

E-data documentation

Example messages

Value tables

Booking date / value date

The table shows which SWIFT reports can be provided with the booking date or value date.

LGT Standard

The files shown in the following overview are provided in the LGT Standard data package.

E-Data Dokumentation

Example messages

Value tables

 Please note the legal notices for installation and use of LGT Class E-Banking.

General questions & tips

• How can I log onto LGT Class E-Banking?
  Launch LGT Class E-Banking by clicking on the desktop icon. If you don’t have an icon on your desktop, LGT Class E-Banking may not be installed on your computer yet. In this case, see the information on Installation.
• Where can I find detailed information on LGT Class E-Banking?
  See the user manual in the Download area.

Money transfers

• How do I create a payment order?
  See the description of Money transfers in the user manual. The user manual is available in the Download area.
• How do I create a stock market order?
  See the description of Securities in the user manual. The user manual is available in the  Download area.

Error messages

• "Invalid login details"
  You entered your password incorrectly and/or your E-Banking access may have been blocked. Please contact LGT Class E-Banking Support using the contact details given on the top.
• "Login to LGT Class not possible as your certificate for secure connection has expired."
  The security certificate is no longer valid and no longer accepted by LGT. Download and install the latest version of LGT Class E-Banking in the Download area.
• "A connection could not be established to [www.lgt.com]."
  Under certain circumstances, antivirus software or firewalls may impede the running of LGT Class E-Banking. If you are unable to launch LGT Class E-Banking correctly after installation, check whether your antivirus software or your firewall is blocking LGT Class E-Banking.
• "A connection to the host computer could not be established."
  The LGT Class E-Banking server is temporarily unavailable. Please try again later.
• "The Negotiate authentication method of the Internet proxy is not supported by LGT Class E-Banking."
  LGT Class E-Banking only supports the Basic authentication method.

If you have any further questions, please contact your relationship manager or LGT Class E-Banking Support using the contact details given on the top. Please note the legal notices for installation and use of LGT Class E-Banking.

Legal information - LGT Class E-Banking software Subject to your agreement to the legal information and conditions below, you will be granted access to the LGT Class E-Banking software of LGT Group (hereinafter referred to as "LGT").

Only e-banking clients of LGT are granted to access and may use the LGT Class E-Banking software. You must keep the password issued to you by LGT strictly confidential and protect it against misuse by unauthorized third parties. In particular, the password must not be recorded or archived unprotected on a computer and/or mobile end device (all referred to hereinafter as "end device"). LGT accepts no liability for damage attributable to the disclosure and use of your password. LGT also reserves the right to block the password if necessary. The technical infrastructure you employ (e.g. hardware, communication software) when using LGT Class E-Banking must meet LGT’s requirements. The requirements for the technical infrastructure are set out in the e-service agreement (hereinafter referred to as the "e-banking agreement").

You will receive a non-exclusive, non-transferable and non-assignable right to use the LGT Class E-Banking software. It is prohibited to modify the LGT Class E-Banking software in any way, either fully or partially, to combine it with other programs or integrate it into other programs, to copy or reproduce it in any other way, to use it for purposes other than those set out in the e-banking agreement, or to release it to third parties.

LGT provides no guarantee that the LGT Class E-Banking software is completely free of errors or that the LGT Class E-Banking software will function error-free with other programs that you use. If there are any faults or errors in the LGT Class E-Banking software that impair or prevent the functioning of your end device, you must stop using it and inform LGT immediately. LGT accepts no responsibility or liability for damage of any kind that you may incur as a result of faults or errors in LGT Class E-Banking software or the improper use of the LGT Class E-Banking software.

LGT reserves the right to modify or update the LGT Class E-Banking software at any time and to make the new releases available on this or another LGT website.

You are expressly advised that data encrypted in line with the latest standards is sent via a public network (dial-up, dedicated line or Internet) when e-services are used. However, the sender and recipient remain unencrypted, which means that it is possible for third parties to deduce the existence of a business relationship. Data may be transferred across national borders, even if the sender and recipient are located in the same country.

Please also note the legal information (e.g. conditions of use, data privacy statement, special legal information) on LGT’s homepage (www.lgt.com).

By clicking on the "Accept legal notices" checkbox, you confirm that you accept the above terms and conditions, have taken note of the legal information and agree to observe any legal restrictions.

LGT SmartBanking can be used on all devices with Internet access (PCs, laptops, tablets and smartphones). It employs the latest security technology.

To use LGT SmartBanking, use one of the following browsers:
Chrome (V 64 and higher)
Firefox (V 59 and higher)
EdgeHtml (V 13 and higher)
Safari (V 9.1 and higher)

Users of LGT SmartBanking will be sent their access details for activating their LGT SmartBanking account. For security reasons, a user account coupled with a personal user ID and a password are required to access LGT SmartBanking. You will receive this information under separate cover. Please ensure that these documents are stored in a safe place at all times and do not divulge them to third parties.

If you log in on a PC, laptop or tablet:
For greater security, in addition to entering your user ID and password, you are required to scan in a special cryptogram each time you log on. If you wish to use LGT SmartBanking on a PC, laptop or tablet, to scan the cryptogram you will need either a smartphone with the LGT SmartBanking app (available for download from the iOS or Android app stores) or the LGT SecureSign app (can be downloaded from the Blackberry or Windows app stores). Alternatively you can use a separate small reader which your contact person will be happy to send you on request. You then simply photograph the cryptogram on the screen using your smartphone or the separate reader. This generates a security code for authentication purposes.

If you log in on your smartphone:
If you want to access LGT SmartBanking straight from your smartphone, all you need to do is enter your user name and password. You do not need a cryptogram for authentication. Please note that, before you use the LGT SmartBanking app for the first time, one-off activation is required, for which you will need a PC, laptop or tablet.