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Looking for an efficient and user-friendly way to access LGT online? Our digital private banking applications LGT SmartBanking and LGT Class E-Banking give you two options for accessing your portfolios and accounts.
LGT SmartBanking gives you quick and easy access to all information on your portfolio and on LGT in general. It also lets you process your payments, deal in securities, call up statements of assets and contact your relationship manager or LGT at any time.
Here are our step-by-step guides to getting into LGT SmartBanking for the first time. To the instructions (pdf-version for smartphones or LGT cryptogram scanner)
Please contact your relationship manager to gain access to LGT SmartBanking.
Help
You can find the most important information on the platform online.
Contact
Our staff will be happy to answer any questions you may have.
LGT SmartBanking Support
Monday to Friday, 8am – 6pm (CET)
Phone +423 235 23 25
LGT SmartBanking is straightforward, user-friendly and meets the highest quality standards of the industry.
Information: keep an eye on accounts and portfolios at all times
Communication: share ideas with your relationship manager
Transactions: make payments anywhere, at any time and on any device
LGT SmartBanking can be used on any Web-enabled device (desktop, laptop, tablet, smartphone). LGT SmartBanking is compatible with the following browsers:
Chrome (v64 or higher)
Firefox (v59 or higher)
EdgeHTML (v13 or higher)
Safari (v9.1 or higher)
The LGT SmartBanking app works on mobile devices that meet the following system requirements:
Apple: iOS 9.0 or higher
Android: 5.0 or higher
For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.
If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s app store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.
If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.
> Sign-up instructions as a video or .pdf
LGT Class E-Banking offers private clients and financial intermediaries clearly presented electronic access to all required information. This Internet application simplifies and speeds up your cooperation with LGT.
24 hours a day you are able to
LGT E-Banking Support
Monday to Friday, 8am – 6pm (CET)
Phone +423 235 23 25
Installation
Installation and use of LGT Class E-Banking is simple and secure. Click on the following link and log in using your personal e-banking user name which we sent you:
Download: LGT Class Installation
Once installation is complete, you will see an icon on your desktop for LGT Class E-Banking. Launch this to log in to LGT Class E-Banking.
System requirements
In order to successfully install and use LGT Class E-Banking, the following minimum system requirements must be met:
|
Operating system |
Microsoft Windows Vista/7/8 or above or Mac OS X 10.7 or above. Other operating systems (e.g. Google Android, Apple iOS & Microsoft Windows RT) are currently not supported. |
|
Internet connection |
Broadband |
|
Screen resolution |
1024 x 768 |
We also recommend you take the following security measures:
If you have any questions relating to the installation or security of LGT Class E-Banking, please contact your relationship manager or LGT Class E-Banking Support directly using the contact details given on the top. Please note the legal notices for installation and use of LGT Class E-Banking.
All banking documents produced on the system, such as bank statements or advices, relating to your account relationships, can be retrieved online and downloaded as e-documents.
LGT is a company that takes sustainability seriously. For this reason we would recommend you make use of this environmentally-friendly and practical electronic method.
Benefits
If you have any questions on e-documents, please contact your relationship manager or LGT Class E-Banking Support. Please note the legal notices for installation and use of LGT Class E-Banking.
LGT provides electronic balance and transaction data in various data packages as part of the e-data service.
Transaction reports
LGT provides a SWIFT report for the transactions listed below. Detailed information is given in the current
| SWIFT report | Description |
|
MT 300 |
Foreign Exchange Confirmation (Forex Spot, Forex Forward und Forex Swap) |
|
MT 320 |
Fixed Loan/Deposit Confirmation (Time Deposit and Fixed Advance) |
|
MT 330 |
Call/Notice Loan/Deposit Confirmation (Fiduciary Calls) |
|
MT 350 |
Advice of Loan/Deposit Interest Payment |
|
MT 515 |
Client Confirmation of Purchase or Sale (Stock Exchanges) |
|
MT 544 |
Receive Free of Payment (Receive from outside LGT or from another LGT Avaloq Instance) |
|
MT 546 |
Delivery Free of Payment (Delivery from outside LGT or from another LGT Avaloq Instance) |
|
MT 566 |
Corporate Action Confirmation (Dividend Cash, Dividend Stock, Dividend Choice, Dividend Reinvestment, Right Distribution, Liquidation Payment, Split, Spin-Off, Interest Payment, Redemption, Redemption Partial, Redemption prior to Maturity, Reduction of Nominal) |
|
MT 599 |
Bank Issued Medium Term Notes and securities deliveries confirmation, which are not confirmed with the other MT messages |
|
MT 600 |
Foreign Exchange Confirmation (Forex Spot, Forex Forward und Forex Swap) of Commodities |
Booking date / value date
The table shows which SWIFT reports can be provided with the booking date or value date.
|
SWIFT report |
Booking date |
Value date |
|
Transaction reports |
|
|
|
MT 300 |
yes |
no |
|
MT 320 |
yes |
no |
|
MT 330 |
yes |
no |
|
MT 350 |
yes |
no |
|
MT 515 |
yes |
no |
|
MT 544 |
yes |
no |
|
MT 546 |
yes |
no |
|
MT 566 |
yes |
no |
|
MT 599 |
yes |
no |
|
MT 600 |
yes |
no |
|
Balance report |
|
|
|
MT 535 |
yes |
yes |
|
MT 536 |
yes |
yes |
|
MT 940 |
yes |
yes |
|
MT 950 |
yes |
yes |
|
MT 999 |
yes |
yes |
LGT Standard
The files shown in the following overview are provided in the LGT Standard data package.
|
File |
Description |
Format |
|
Position file |
Contains all positions and accounts of a client |
CSV, XML |
|
Transaction file |
Contains all transactions of all positions and accounts of a client |
CSV, XML |
|
Exchange rate file |
Contains all exchange rates from previous day |
CSV, XML |
Please note the legal notices for installation and use of LGT Class E-Banking.
General questions & tips
Money transfers
Error messages
If you have any further questions, please contact your relationship manager or LGT Class E-Banking Support using the contact details given on the top. Please note the legal notices for installation and use of LGT Class E-Banking.
Legal information - LGT Class E-Banking software Subject to your agreement to the legal information and conditions below, you will be granted access to the LGT Class E-Banking software of LGT Group (hereinafter referred to as "LGT").
Only e-banking clients of LGT are granted to access and may use the LGT Class E-Banking software. You must keep the password issued to you by LGT strictly confidential and protect it against misuse by unauthorized third parties. In particular, the password must not be recorded or archived unprotected on a computer and/or mobile end device (all referred to hereinafter as "end device"). LGT accepts no liability for damage attributable to the disclosure and use of your password. LGT also reserves the right to block the password if necessary. The technical infrastructure you employ (e.g. hardware, communication software) when using LGT Class E-Banking must meet LGT’s requirements. The requirements for the technical infrastructure are set out in the e-service agreement (hereinafter referred to as the "e-banking agreement").
You will receive a non-exclusive, non-transferable and non-assignable right to use the LGT Class E-Banking software. It is prohibited to modify the LGT Class E-Banking software in any way, either fully or partially, to combine it with other programs or integrate it into other programs, to copy or reproduce it in any other way, to use it for purposes other than those set out in the e-banking agreement, or to release it to third parties.
LGT provides no guarantee that the LGT Class E-Banking software is completely free of errors or that the LGT Class E-Banking software will function error-free with other programs that you use. If there are any faults or errors in the LGT Class E-Banking software that impair or prevent the functioning of your end device, you must stop using it and inform LGT immediately. LGT accepts no responsibility or liability for damage of any kind that you may incur as a result of faults or errors in LGT Class E-Banking software or the improper use of the LGT Class E-Banking software.
LGT reserves the right to modify or update the LGT Class E-Banking software at any time and to make the new releases available on this or another LGT website.
You are expressly advised that data encrypted in line with the latest standards is sent via a public network (dial-up, dedicated line or Internet) when e-services are used. However, the sender and recipient remain unencrypted, which means that it is possible for third parties to deduce the existence of a business relationship. Data may be transferred across national borders, even if the sender and recipient are located in the same country.
Please also note the legal information (e.g. conditions of use, data privacy statement, special legal information) on LGT’s homepage (www.lgt.com).
By clicking on the "Accept legal notices" checkbox, you confirm that you accept the above terms and conditions, have taken note of the legal information and agree to observe any legal restrictions.