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Digital Experience Analyst

LGT Private Banking is a leading international private bank and independent family-owned business. Our thinking is long-term, and we strive to innovate. In recent years, we have grown strongly - in Europe and in Asia. To ensure we remain successful, one factor is crucial: digitalization. It is a key strategic priority in the coming years. We want to combine the best of the analog and digital worlds, in interdisciplinary and agile teams. Our goal: to create a truly personal customer experience thanks to state-of-the-art services.

Job Information

Our digital workplace (DWP) team is responsible for continuously developing and managing Digital Workplace tools and infrastructure. We are convinced that happy IT users can do their work better and more efficient. So we strive to enable our colleagues by providing the best modern digital workplace. Doing so, we want to continuously improve their digital experience (DEX). 

 

As a Digital Experience Analyst it is your job to monitor and translate DEX data into actional information. 

  • You define the KPI and sentiment date needed to monitor DEX 

  • You ensure the consistent recording of DEX data from IT systems as well as from employee feedback 

  • You create dashboards and reports 

  • You translate data into information and educate the greater IT department 

  • You support the implementation of improvement initiatives 

 

You will be part of our digital workplace department and closely collaborate with the digital experience manager. 

Requirements

Your profile contains: 

  • Passion and interest for modern IT, digitalization and data 

  • A solid understanding of data analytics 

  • Experience in working in an enterprise IT environment 

  • Agile, data-driven and analytical mindset 

  • Experience in reporting tools (such as PowerBI, etc.) 

  • Very good communication skills in English 

Contact Information

We are looking forward to receiving your online application.
For any further information please do not hesitate to contact us.

Monika Hojczyk [C]
LGT Financial Services AG
Human Resources

Benefits und Auszeichnungen

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Contact

Please send your online application by clicking on the blue button below.

Online Application

Monika Hojczyk

Monika Hojczyk

HR Recruiter
LGT Bank (Schweiz) AG
+41 43 210 70 75